No worries at all. It happens to the best of us. Contact our customer care team once your order arrives and we can help exchange it the size.

Just remember to not let your dog use the bed, as used beds cannot be exchanged. You'll be able to get a good feel for the size once the bed is opened up.

Dogs spend 12-14 hours per day asleep, meaning how they spend this time is critical. Research has proven if your pet gets quality, deep sleep which a Brooklyn provides, they will live longer.

1 in 4 dogs experience anxiety on a daily basis. That's where a Brooklyn bed steps in. Raised rims create a sense of security, while plush faux fur mimics a mother dogs coat, creating comfort and coziness intertwined for a dreamy, anxiety free sleeping experience.

Whether it's fireworks, noise or general anxiety, our beds have been proven to have a life changing effect on thousands of dogs, nationwide.

We're locally based in Singapore, and have shipped thousands of orders across Singapore, Malaysia, Japan and Hong Kong.

Typical delivery after dispatch is:

Singapore: 1-2 days
Malaysia: 5-12 days
Hong Kong: 1-5 days
Japan: 3-5 days

We invest more in our shipping than any of our competitors, for swift delivery. Meaning you will get your bed sooner.

No, definitely not. We cover all shipping costs associated with your order.

Most definintely - although we really believe your dog will love this bed, we do offer 30-day returns.

The only thing we ask, as per our returns policy, is that you do not let your dog use the bed before deciding whether to keep or return the parcel. This is due to hygiene and the inability to send a used returned bed to another dog (especially considering their sensitive noses). Sound fair?

Unlike knock-off companies, Brooklyn beds are purposely filled with more cushioning, tighter stitching and higher quality materials than our competitors. - perfect for your pet.

You'll be able to verify your Brooklyn bed, as each bed comes with Brooklyn branded care instructions, paperwork and information to get the best out of your bed.

We're trusted by over 10,000 pet owners, and loved right across the nation, we know you won't be disappointed with a Brooklyn.

We make picking a size easy. Have a go using our size recommender (at the top of the page) or if you're after a personalised recommendation, feel free to reach out to our team at anytime.

Not at all - our beds are made breathable, so cozy when it's cold and comfortable when it's hot.